3.7RC1 installation problem [Archive] - Pentaho Community Forums

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OSSL

10-11-2010, 06:45 AM

HI,
I tried to install Pentaho3.7RC1 to evaluate Hadoop inetegration.
However user console showed http:404 error and could not log in to enterprise console with admin/password.
My environment is Ubuntu 10.04 LTS Desktop on Parrallels5 on Mac OSX 10.6.4.

$ java -version
java version "1.6.0_20"
Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
Java HotSpot(TM) Client VM (build 16.3-b01, mixed mode, sharing)
$ echo $JAVA_HOME
/usr/lib/jvm/java-6-sun[/HTML]Also added lines at below to /etc/environment file.
JAVA_HOME="/usr/lib/jvm/java-6-sun"
CATALINA_OPTS="-Xms256m -Xmx768m -XX:MaxPermSize=256m -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000"

And installed licence.
$ cd /opt/pentaho/enterprise-console/
$ ./install_license.sh install ~/Downloads/biserver-ee.lic
/opt/pentaho/enterprise-console
/opt/pentaho/enterprise-console
DEBUG: Using JAVA_HOME
DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
Subject: Pentaho BI Platform Enterprise Edition
Begin: 10/09/28 0:00
Expiration: 10/10/31 23:59

Continue with license file installation? [y/N]y

The license has been successfully processed. Thank you.

Then strated Pentaho ;
$ /opt/pentaho/biserver-ee/start-pentaho.sh

And access to http://localhost:8080/pentaho/ from Firefox3.6.10
It shows http:404 error.

Any suggestions would be very appreciated.

Satoru Funai
OSS Laobratories Inc.

mbatchelor

10-11-2010, 09:23 AM

Hi, Marc and Sean from Pentaho here.

Are you trying to access Pentaho User Console and Enterprise Manager on your Ubuntu environment from Mac OSX?

If so you will need to change "localhost" to the ip address from localhost to the ip address of your Ubuntu VM.

Also, to start the Enterprise Manager navigate to the enterprise-console (is it right next to bi-server) and run start-pec.sh

Hope this helps,

Sean

OSSL

10-11-2010, 09:52 AM

Hi,
I accessed Pentaho from Ubuntu environment, not from Mac OS.
And could not log in to enterprise console with admin/password after run start-pec.sh.
Thanks.
Satoru

sflatley

10-11-2010, 10:06 AM

OSSL

10-13-2010, 06:53 AM

Are you getting a 404 error acessing both User Console and Enterprise Console?

User Console: http://localhost:8080/
Enterprise Console: http://localhost:8088/

Can you check the logs in bi-server/tomcat/logs/

a 404 error is only from user console.
Enterprise console popped up login dialog box, but log in denied with admin/password.

$ /opt/pentaho/biserver-ee/start-pentaho.sh
/home/ossl
/home/ossl
DEBUG: Using JAVA_HOME
DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
Using CATALINA_BASE: /opt/pentaho/biserver-ee/tomcat
Using CATALINA_HOME: /opt/pentaho/biserver-ee/tomcat
Using CATALINA_TMPDIR: /opt/pentaho/biserver-ee/tomcat/temp
Using JRE_HOME: /usr/lib/jvm/java-6-sun
$ /opt/pentaho/enterprise-console/start-pec.sh
/home/ossl
/home/ossl
DEBUG: Using JAVA_HOME
DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
WARN ConfigurationFactory - No configuration found. Configuring ehcache from ehcache-failsafe.xml found in the classpath: jar:file:/opt/pentaho/enterprise-console/lib/ehcache-core-2.0.1.jar!/ehcache-failsafe.xml

mlowery

10-13-2010, 08:39 AM

For the Pentaho User Console (PUC), your MySQL is not running. For the Pentaho Enterprise Console (PEC), how are you running start-pec.sh? It must be executed from the directory in which start-pec.sh resides.

OSSL

10-13-2010, 10:09 AM

Thanks for your suggestions.
After I installed MySQL and run, the phenomenon is same.
Also run PEC from the directory in which resides, the phenomenon is same.
Are there any settings required for MySQL for Pentaho?

mlowery

10-13-2010, 10:40 AM

Did you install Pentaho using the installer (i.e. pentaho-bi-suite3.7.0-RC1-i386.bin)? If so, MySQL should be installed for you. Make sure that you have only one copy of Pentaho running. The installer should start everything you need for you at the end of installation. Please attach tomcat/bin/pentaho.log (and PEC console output).

OSSL

10-13-2010, 11:42 AM

mlowery

10-13-2010, 12:20 PM

Try downloading the installer from http://www.pentaho.com/download/

OSSL

10-13-2010, 07:53 PM

Try downloading the installer from http://www.pentaho.com/download/
I've already submitted request for Linux version few days ago, but still no response...

mlowery

10-14-2010, 11:26 AM

You mean that you submitted a request for trial licenses correct? I believe you can get the binary immediately. Where did you submit a request for trial licenses?

OSSL

10-14-2010, 12:03 PM

I think Windows version can be downloaded immediately, but linux version can not be downloaded.
After register information, the web page showed;
"A sales representative will review your request within two business days and send details for the next steps toward evaluating Pentaho on Linux."

jtcornelius

10-14-2010, 01:09 PM

send me a personal email, jake@pentaho.com and I will provide you with the keys distributed to our beta testers which are good through the end of the month.

regards,
Jake

OSSL

10-14-2010, 06:19 PM

Hi Jake,
I've already got license keys.
I need BIserver-ee3.7RC1 installer binary file for linux down load point.
Because of I had a problem to install biserver-ee-3.7.0-RC1.tar.gz which did not work.

jtcornelius

10-15-2010, 07:32 AM

Ah, I see. I will poke around and see what's going on. If I can't push it forward, I'll post the installer to the beta download location later today. Sorry for the inconvenience.

-Jake

OSSL

10-19-2010, 09:04 AM

I found instructions of Archive-based installation guide in the knowlede base.
http://kb.pentaho.com/kb/#kbroot/Documentation/Pentaho_BI_Suite_EE/3.6/install_ziptar/install_ziptar/index.html
Thanks!