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Thread: Can't send files to the trash in Pentaho User Console

  1. #1
    Join Date
    Apr 2015
    Posts
    18

    Exclamation Can't send files to the trash in Pentaho User Console

    Hello all,

    I have been configuring a fresh install of Pentaho 5.3 EE and have run in to an issue.
    While logged in to the console as Administrator I am not able to send files to the trash can.
    This is the alert that pops up when I try to delete a file:
    Name:  Delete Failure.jpg
Views: 57
Size:  6.8 KB

    My Administration role is allowed to do everything possible within the BA server:
    Name:  administration functions.PNG
Views: 54
Size:  14.7 KB

    Attached is what is written in the Pentaho log file when I attempt to delete a file:
    2015-10-12 11:03:06,445 ERROR [org.pentaho.platform.web.http.api.resources.services.FileService] Error getting system resourceorg.pentaho.platform.api.repository2.unified.UnifiedRepositoryException: exception while deleting file with id ""
    Reference number: 0d5f77ba-f9cd-45b2-8669-a0724f91560e at org.pentaho.platform.repository2.unified.ExceptionLoggingDecorator.callLogThrow(ExceptionLoggingDecorator.java:512)
    at org.pentaho.platform.repository2.unified.ExceptionLoggingDecorator.deleteFile(ExceptionLoggingDecorator.java:109)
    at org.pentaho.platform.repository2.unified.webservices.DefaultUnifiedRepositoryWebService.deleteFileWithPermanentFlag(DefaultUnifiedRepositoryWebService.java:233)
    at org.pentaho.platform.web.http.api.resources.services.FileService.doDeleteFilesPermanent(FileService.java:131)
    at org.pentaho.platform.web.http.api.resources.FileResource.doDeleteFilesPermanent(FileResource.java:191)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at com.sun.jersey.spi.container.JavaMethodInvokerFactory$1.invoke(JavaMethodInvokerFactory.java:60)
    at com.sun.jersey.server.impl.model.method.dispatch.AbstractResourceMethodDispatchProvider$ResponseOutInvoker._dispatch(AbstractResourceMethodDispatchProvider.java:205)
    at com.sun.jersey.server.impl.model.method.dispatch.ResourceJavaMethodDispatcher.dispatch(ResourceJavaMethodDispatcher.java:75)
    at com.sun.jersey.server.impl.uri.rules.HttpMethodRule.accept(HttpMethodRule.java:302)
    at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
    at com.sun.jersey.server.impl.uri.rules.ResourceClassRule.accept(ResourceClassRule.java:108)
    at com.sun.jersey.server.impl.uri.rules.RightHandPathRule.accept(RightHandPathRule.java:147)
    at com.sun.jersey.server.impl.uri.rules.RootResourceClassesRule.accept(RootResourceClassesRule.java:84)
    at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1511)
    at com.sun.jersey.server.impl.application.WebApplicationImpl._handleRequest(WebApplicationImpl.java:1442)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1391)
    at com.sun.jersey.server.impl.application.WebApplicationImpl.handleRequest(WebApplicationImpl.java:1381)
    at com.sun.jersey.spi.container.servlet.WebComponent.service(WebComponent.java:416)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:538)
    at com.sun.jersey.spi.container.servlet.ServletContainer.service(ServletContainer.java:716)
    at org.pentaho.platform.web.servlet.JAXRSServlet.service(JAXRSServlet.java:108)
    at javax.servlet.http.HttpServlet.service(HttpServlet.java:723)
    at org.pentaho.platform.web.servlet.JAXRSServlet.service(JAXRSServlet.java:113)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.pentaho.platform.web.http.filters.PentahoWebContextFilter.doFilter(PentahoWebContextFilter.java:185)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.pentaho.platform.web.http.filters.PentahoRequestContextFilter.doFilter(PentahoRequestContextFilter.java:87)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:378)
    at org.springframework.security.intercept.web.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:109)
    at org.springframework.security.intercept.web.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:83)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.ui.ExceptionTranslationFilter.doFilterHttp(ExceptionTranslationFilter.java:101)
    at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.providers.anonymous.AnonymousProcessingFilter.doFilterHttp(AnonymousProcessingFilter.java:105)
    at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.pentaho.platform.web.http.security.RequestParameterAuthenticationFilter.doFilter(RequestParameterAuthenticationFilter.java:191)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.ui.basicauth.BasicProcessingFilter.doFilterHttp(BasicProcessingFilter.java:174)
    at org.pentaho.platform.web.http.security.PentahoBasicProcessingFilter.doFilterHttp(PentahoBasicProcessingFilter.java:115)
    at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.context.HttpSessionContextIntegrationFilter.doFilterHttp(HttpSessionContextIntegrationFilter.java:235)
    at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.pentaho.platform.web.http.filters.HttpSessionPentahoSessionIntegrationFilter.doFilter(HttpSessionPentahoSessionIntegrationFilter.java:263)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.wrapper.SecurityContextHolderAwareRequestFilter.doFilterHttp(SecurityContextHolderAwareRequestFilter.java:91)
    at org.springframework.security.ui.SpringSecurityFilter.doFilter(SpringSecurityFilter.java:53)
    at org.springframework.security.util.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:390)
    at org.springframework.security.util.FilterChainProxy.doFilter(FilterChainProxy.java:175)
    at org.springframework.security.util.FilterToBeanProxy.doFilter(FilterToBeanProxy.java:99)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at com.pentaho.ui.servlet.SystemStatusFilter.doFilter(SourceFile:87)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.pentaho.platform.web.http.filters.SetCharacterEncodingFilter.doFilter(SetCharacterEncodingFilter.java:114)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.pentaho.platform.web.http.filters.WebappRootForwardingFilter.doFilter(WebappRootForwardingFilter.java:70)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.pentaho.platform.web.http.filters.PentahoPathDecodingFilter.doFilter(PentahoPathDecodingFilter.java:34)
    at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:235)
    at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
    at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
    at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
    at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:470)
    at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:127)
    at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:103)
    at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
    at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
    at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:861)
    at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:606)
    at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:489)
    at java.lang.Thread.run(Unknown Source)
    In several fresh installs of 5.3 EE I have not had this issue. What configuration did I mess up during the installation?
    Any help would be appreciated.

    Thank you,

    Jenna
    Last edited by jtroxler; 10-12-2015 at 11:28 AM. Reason: Adding log file info

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