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Thread: Service Hangs every day

  1. #1
    Join Date
    Nov 2015
    Posts
    2

    Default Service Hangs every day

    Every morning the Pentaho Service is in hung state and the log is full of following errors. Restarting the service fixes the issue for a day and next morning, same issue. Any advise?


    • Failed to generate PDF document
    • PDFGraphics2D Failed to draw the image
    • Software caused connection abort: socket write error
    • java.net.SocketException: Connection reset by peer


    Thanks.

  2. #2
    Join Date
    Apr 2008
    Posts
    4,683

    Default

    Which service?
    Should this be in the BI Platform forum instead?

    Can I guess that you are using MySQL?

  3. #3
    Join Date
    Nov 2015
    Posts
    2

    Default

    Pentaho BA Server service. We are using Oracle.

    Quote Originally Posted by gutlez View Post
    Which service?
    Should this be in the BI Platform forum instead?

    Can I guess that you are using MySQL?

  4. #4
    Join Date
    Aug 2015
    Posts
    29

    Default

    Quote Originally Posted by fsilat View Post
    Pentaho BA Server service. We are using Oracle.
    Looks like Oracle is kicking you out nightly. Check at the Oracle end for nightly jobs or a bug which is dropping the connection.

  5. #5

    Default

    Which version of PDI ?

  6. #6
    Join Date
    Apr 2008
    Posts
    4,683

    Default

    Is there a firewall between BI Server and the DB?

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