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Thread: PDI 7 does not launch on Mac OS X sierra

  1. #1

    Exclamation PDI 7 does not launch on Mac OS X sierra

    I just installed PDI on my Macbook and moved the data-integration folder into the Applications folder. Now, when I double click on Data Integration, the app simply does not start. I get no error messages.
    I would provide logs, but I'm not sure how to find them.

    Mac OS X sierra 10.12.1
    Pentaho Data Integration

    Any help?

    support ticket:

    workaround: start from console.

    Thank you in advance.
    Last edited by gutlez; 12-13-2016 at 04:09 PM. Reason: Fixed Link

  2. #2
    Join Date
    Nov 2016


    Hi Thomas

    The link you submitted is empty. Have you tried opening the terminal yet? Sends the log when you try this.
    Student of Informations Systems at UFMS

    Programmer and Data Analisys at BovBI ( )

    Ponta Porã, MS - Brasil

  3. #3



    I tried to run the app from terminal, which resulted in the following output:

    thomaskarbe$ open Data\
    LSOpenURLsWithRole() failed with error -10810 for the file /Applications/data-integration/Data

    About the link: for me it is working. I just tried it again, and it linked me to the bug request in jira.

    Best Regards

  4. #4
    Join Date
    Nov 2016


    Hi, did you try to search on the forums first? Because I had already a thread open for this: I explained over there that you can launch it by running this command: /Applications/data-integration/Data\

    I did not create a Jira for that, because I asked in the forums if that was needed/allowed, but I will reply on yours.

  5. #5


    Hi, I searched indeed, but did not find your post. For now, I simply launch and wait for a solution for the Jira ticket. I will add a link to your thread into the Jira Ticket, too. Might be helpful.

  6. #6


    FWIW, I had the same issue, but the solution documented here worked for me and was a much cleaner/mac friendly approach.

  7. #7
    Join Date
    Nov 2016


    Yes, this is the exact same thread where I posted the solution. As mentioned before this thread should be closed and marked as duplicate.

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