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Thread: Demo startup error

  1. #1
    Join Date
    May 2008

    Default Demo startup error

    I'm trying to install Software Quality Reports for Bugzilla. I have successfully completed the first 5 steps of the demo installation, but I am getting errors when running start-pentaho.bat. My server log is attached.

    Can anyone help with diagnosing the problem?
    Attached Files Attached Files

  2. #2


    Quote Originally Posted by KathyF View Post
    2008-05-13 01:48:23,375 WARN [org.hibernate.cfg.SettingsFactory] Could not obtain connection metadata
    com.mysql.jdbc.CommunicationsException: Communications link failure due to underlying exception:

    MESSAGE: Connection refused: connect

    STACKTRACE: Connection refused: connect

    First guess would be that MySQL isn't running or not listening, so Pentaho can't access any of its repositories.

  3. #3
    Join Date
    May 2008

    Default The database is accessible thru other tools

    The MySql database is on a server and I can connect to the database thru Squirrel with a JDBC driver and thru Visual Studio with an ODBC connection. Can you suggest a way for me to test the database connection other than running start-pentaho.bat?

  4. #4


    Check you database permissions, don't forget mysql has host specific permissions if you tried to connect from a computer other than your server than in no way means you can connect 'from' you server.

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