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Thread: Error in preview as HTML, PDF works fine

  1. #1
    Join Date
    Feb 2010
    Posts
    8

    Default Error in preview as HTML, PDF works fine

    I get error while trying to do preview as HTML, PDF works fine
    This is the error when preview is HTML
    AdhocWebService.ERROR_0012 - Failed to generate the report preview. Please check the server log for details of the error.

    in web.xml i have done setup, is there anything else that needs to be setup anywhere for HTML to work?

    base url
    http://myIPAddress:8080

    <param-name>TrustedIpAddrs</param-name>
    <param-value>127.0.0.1,MyServerIPAddress</param-value>


    Here is the log entry from the log file
    2010/04/04 18:09:49 Adhoc Reporting B2505ED6E9A285C8B45B5694977DEA17 preview.xaction org.pentaho.platform.engine.services.solution.SolutionEngine joe instance_failed 4250da24-4015-11df-b94c-3379067f428f SolutionEngine.ERROR_0007 - Action sequence execution failed 0.09000000357627869
    Last edited by pentaho2010; 04-07-2010 at 02:40 AM.

  2. #2
    Join Date
    Feb 2010
    Posts
    8

    Default

    I was able to solve this problem by installing gnome on the centos machine

    I did following
    yum groupinstall "X Window System" "GNOME Desktop Environment"

    and restarted Pentaho BI server and now HTML output works just fine

    Earlier I had installed Xvfb as mentioned in the community_user_guide.pdf but that did not solve the issue. Seems like GNOME installed the fonts that Pentaho was looking for
    Last edited by pentaho2010; 04-07-2010 at 02:42 AM.

  3. #3
    Join Date
    Jun 2007
    Posts
    1

    Default

    we have a similar error:
    for some reports we have the error you have, for other it seems that pentaho don't read the template. PDF works fine.
    We have installed on windows 2003 server.

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