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Thread: PDI 4 installer fails on windows

  1. #1

    Default PDI 4 installer fails on windows

    Hi all,

    I am trying to install evaluation copy " pentaho-data-integration-4.0.0-GA-windows-installer.exe " .This is failing with with some error with pop up
    "send error report" . I have java 1.6 on my machine.

    what could be the reason for this error ?


    Thanks & Regards,

    Dhanesh

  2. #2
    Join Date
    Feb 2008
    Posts
    107

    Default

    LOL - "fails with some error". Could you be any less specific ?

  3. #3

    Default

    Hi,


    Please find the error message attached.


    Regards,
    Dhanesh
    Attached Files Attached Files

  4. #4
    Join Date
    Feb 2008
    Posts
    107

    Default

    Hi Dhanesh,

    The error is an application exception and would need the debug skills of the PDI development team. There isn't anything in the message to help you.

    Since it's the enterprise edition, aren't you entitled to paid support ?

    Otherwise you could raise this as en error via the JIRA issue tracker - http://jira.pentaho.com/

    Good luck !
    Paul

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