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Thread: 3.7RC1 installation problem

  1. #1
    Join Date
    Aug 2010
    Posts
    25

    Default 3.7RC1 installation problem

    HI,
    I tried to install Pentaho3.7RC1 to evaluate Hadoop inetegration.
    However user console showed http:404 error and could not log in to enterprise console with admin/password.
    My environment is Ubuntu 10.04 LTS Desktop on Parrallels5 on Mac OSX 10.6.4.

    $ java -version
    java version "1.6.0_20"
    Java(TM) SE Runtime Environment (build 1.6.0_20-b02)
    Java HotSpot(TM) Client VM (build 16.3-b01, mixed mode, sharing)
    $ echo $JAVA_HOME
    /usr/lib/jvm/java-6-sun[/HTML]Also added lines at below to /etc/environment file.
    JAVA_HOME="/usr/lib/jvm/java-6-sun"
    CATALINA_OPTS="-Xms256m -Xmx768m -XX:MaxPermSize=256m -Dsun.rmi.dgc.client.gcInterval=3600000 -Dsun.rmi.dgc.server.gcInterval=3600000"

    And installed licence.
    $ cd /opt/pentaho/enterprise-console/
    $ ./install_license.sh install ~/Downloads/biserver-ee.lic
    /opt/pentaho/enterprise-console
    /opt/pentaho/enterprise-console
    DEBUG: Using JAVA_HOME
    DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
    DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
    DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
    Subject: Pentaho BI Platform Enterprise Edition
    Begin: 10/09/28 0:00
    Expiration: 10/10/31 23:59

    Continue with license file installation? [y/N]y

    The license has been successfully processed. Thank you.

    Then strated Pentaho ;
    $ /opt/pentaho/biserver-ee/start-pentaho.sh

    And access to http://localhost:8080/pentaho/ from Firefox3.6.10
    It shows http:404 error.

    Any suggestions would be very appreciated.

    Satoru Funai
    OSS Laobratories Inc.

  2. #2
    Join Date
    Nov 1999
    Posts
    579

    Default

    Hi, Marc and Sean from Pentaho here.

    Are you trying to access Pentaho User Console and Enterprise Manager on your Ubuntu environment from Mac OSX?

    If so you will need to change "localhost" to the ip address from localhost to the ip address of your Ubuntu VM.

    Also, to start the Enterprise Manager navigate to the enterprise-console (is it right next to bi-server) and run start-pec.sh

    Hope this helps,

    Sean

  3. #3
    Join Date
    Aug 2010
    Posts
    25

    Default

    Hi,
    I accessed Pentaho from Ubuntu environment, not from Mac OS.
    And could not log in to enterprise console with admin/password after run start-pec.sh.
    Thanks.
    Satoru

  4. #4
    Join Date
    Mar 2010
    Posts
    9

    Default

    Are you getting a 404 error acessing both User Console and Enterprise Console?

    User Console: http://localhost:8080/
    Enterprise Console: http://localhost:8088/

    Can you check the logs in bi-server/tomcat/logs/

  5. #5
    Join Date
    Aug 2010
    Posts
    25

    Default

    Quote Originally Posted by sflatley View Post
    Are you getting a 404 error acessing both User Console and Enterprise Console?

    User Console: http://localhost:8080/
    Enterprise Console: http://localhost:8088/

    Can you check the logs in bi-server/tomcat/logs/
    a 404 error is only from user console.
    Enterprise console popped up login dialog box, but log in denied with admin/password.

    $ /opt/pentaho/biserver-ee/start-pentaho.sh
    /home/ossl
    /home/ossl
    DEBUG: Using JAVA_HOME
    DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
    DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
    DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
    Using CATALINA_BASE: /opt/pentaho/biserver-ee/tomcat
    Using CATALINA_HOME: /opt/pentaho/biserver-ee/tomcat
    Using CATALINA_TMPDIR: /opt/pentaho/biserver-ee/tomcat/temp
    Using JRE_HOME: /usr/lib/jvm/java-6-sun
    $ /opt/pentaho/enterprise-console/start-pec.sh
    /home/ossl
    /home/ossl
    DEBUG: Using JAVA_HOME
    DEBUG: _PENTAHO_JAVA_HOME=/usr/lib/jvm/java-6-sun
    DEBUG: _PENTAHO_JAVA=/usr/lib/jvm/java-6-sun/bin/java
    DEBUG: PENTAHO_INSTALLED_LICENSE_PATH=
    WARN ConfigurationFactory - No configuration found. Configuring ehcache from ehcache-failsafe.xml found in the classpath: jar:file:/opt/pentaho/enterprise-console/lib/ehcache-core-2.0.1.jar!/ehcache-failsafe.xml
    Attached Files Attached Files

  6. #6
    Join Date
    Oct 2006
    Posts
    817

    Default

    For the Pentaho User Console (PUC), your MySQL is not running. For the Pentaho Enterprise Console (PEC), how are you running start-pec.sh? It must be executed from the directory in which start-pec.sh resides.

  7. #7
    Join Date
    Aug 2010
    Posts
    25

    Default

    Thanks for your suggestions.
    After I installed MySQL and run, the phenomenon is same.
    Also run PEC from the directory in which resides, the phenomenon is same.
    Are there any settings required for MySQL for Pentaho?

  8. #8
    Join Date
    Oct 2006
    Posts
    817

    Default

    Did you install Pentaho using the installer (i.e. pentaho-bi-suite3.7.0-RC1-i386.bin)? If so, MySQL should be installed for you. Make sure that you have only one copy of Pentaho running. The installer should start everything you need for you at the end of installation. Please attach tomcat/bin/pentaho.log (and PEC console output).

  9. #9
    Join Date
    Aug 2010
    Posts
    25

    Default

    Quote Originally Posted by mlowery View Post
    Did you install Pentaho using the installer (i.e. pentaho-bi-suite3.7.0-RC1-i386.bin)? If so, MySQL should be installed for you. Make sure that you have only one copy of Pentaho running. The installer should start everything you need for you at the end of installation. Please attach tomcat/bin/pentaho.log (and PEC console output).
    I installed from biserver-ee-3.7.0-RC1.tar.gz.
    Could you point out the URL of installer file please.
    Attached Files Attached Files

  10. #10
    Join Date
    Oct 2006
    Posts
    817

    Default

    Try downloading the installer from http://www.pentaho.com/download/

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