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Thread: Salesforce Input Plugin Error - Kettle Version Release- 4.1.1

  1. #1
    Join Date
    Dec 2010
    Posts
    6

    Unhappy Salesforce Input Plugin Error - Kettle Version Release- 4.1.1

    Hi All,

    My problem is Intermittent. some days I dont get this error and the other days I get the error.
    All I do is try to run the job from within Spoon Once or twice and the problem dissapears.
    Would appreciate anyhelp on this, I have kinda run out of ideas.

    Below is the error message in my log files:-

    ERROR 05-03 21:51:49,937 - Salesforce Account Input - Error occured during initialization
    Error connecting to Salesforce!
    at java.lang.Thread.run (null:-1)
    at org.pentaho.di.trans.step.StepInitThread.run (StepInitThread.java:52)
    at org.pentaho.di.trans.steps.salesforceinput.SalesforceInput.init (SalesforceInput.java:406)
    at org.pentaho.di.trans.steps.salesforceinput.SalesforceConnection.connect (SalesforceConnection.java:220)
    at com.salesforce.soap.partner.SoapBindingStub.login (SoapBindingStub.java:2241)
    at org.apache.axis.client.Call.invoke (Call.java:1812)
    at org.apache.axis.client.Call.invoke (Call.java:2366)
    at org.apache.axis.client.Call.invoke (Call.java:2443)
    at org.apache.axis.client.Call.invoke (Call.java:2767)
    at org.apache.axis.client.Call.invokeEngine (Call.java:2784)
    at org.apache.axis.client.AxisClient.invoke (AxisClient.java:206)
    at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke (MustUnderstandChecker.java:62)
    at org.apache.axis.Message.getSOAPEnvelope (Message.java:435)
    at org.apache.axis.SOAPPart.getAsSOAPEnvelope (SOAPPart.java:696)
    at org.apache.axis.encoding.DeserializationContext.parse (DeserializationContext.java:227)
    at org.apache.xerces.jaxp.SAXParserImpl.parse (null:-1)
    at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse (null:-1)
    at org.apache.xerces.parsers.AbstractSAXParser.parse (null:-1)
    at org.apache.xerces.parsers.XMLParser.parse (null:-1)
    at org.apache.xerces.parsers.XML11Configuration.parse (null:-1)
    at org.apache.xerces.parsers.XML11Configuration.parse (null:-1)
    at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument (null:-1)
    at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch (null:-1)
    at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement (null:-1)
    at org.apache.xerces.parsers.AbstractSAXParser.startElement (null:-1)
    at org.apache.axis.encoding.DeserializationContext.startElement (DeserializationContext.java:1035)
    at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild (SOAPFaultDetailsBuilder.java:157)
    at org.apache.axis.encoding.DeserializationContext.getDeserializerForType (DeserializationContext.java:547)
    at org.apache.axis.encoding.DeserializationContext.getDeserializer (DeserializationContext.java:464)
    at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs (BaseDeserializerFactory.java:84)
    at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized (BaseDeserializerFactory.java:154)
    at java.lang.reflect.Method.invoke (null:-1)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke (null:-1)
    at sun.reflect.NativeMethodAccessorImpl.invoke (null:-1)
    at sun.reflect.NativeMethodAccessorImpl.invoke0 (null:-2)
    at com.salesforce.soap.partner.fault.UnexpectedErrorFault.getDeserializer (UnexpectedErrorFault.java:83)
    at org.apache.axis.encoding.ser.BeanDeserializer.<init> (BeanDeserializer.java:90)
    at org.apache.axis.encoding.ser.BeanDeserializer.<init> (BeanDeserializer.java:104)
    at java.lang.Class.newInstance (null:-1)
    at java.lang.Class.newInstance0 (null:-1)
    at java.lang.reflect.Constructor.newInstance (null:-1)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance (null:-1)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance (null:-1)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0 (null:-2)
    ERROR 05-03 21:51:50,206 - Salesforce Account Input - Unexpected error :
    ERROR 05-03 21:51:50,207 - Salesforce Account Input - org.pentaho.di.core.exception.KettleException:
    Unable to query Salesforce
    at java.lang.Thread.run (null:-1)
    at org.pentaho.di.trans.step.RunThread.run (RunThread.java:40)
    at org.pentaho.di.trans.steps.salesforceinput.SalesforceInput.processRow (SalesforceInput.java:72)
    at org.pentaho.di.trans.steps.salesforceinput.SalesforceConnection.query (SalesforceConnection.java:281)
    at com.salesforce.soap.partner.SoapBindingStub.describeSObject (SoapBindingStub.java:2289)
    at org.apache.axis.client.Call.invoke (Call.java:1812)
    at org.apache.axis.client.Call.invoke (Call.java:2366)
    at org.apache.axis.client.Call.invoke (Call.java:2443)
    at org.apache.axis.client.Call.invoke (Call.java:2767)
    at org.apache.axis.client.Call.invokeEngine (Call.java:2784)
    at org.apache.axis.client.AxisClient.invoke (AxisClient.java:206)
    at org.apache.axis.handlers.soap.MustUnderstandChecker.invoke (MustUnderstandChecker.java:62)
    at org.apache.axis.Message.getSOAPEnvelope (Message.java:435)
    at org.apache.axis.SOAPPart.getAsSOAPEnvelope (SOAPPart.java:696)
    at org.apache.axis.encoding.DeserializationContext.parse (DeserializationContext.java:227)
    at org.apache.xerces.jaxp.SAXParserImpl.parse (null:-1)
    at org.apache.xerces.jaxp.SAXParserImpl$JAXPSAXParser.parse (null:-1)
    at org.apache.xerces.parsers.AbstractSAXParser.parse (null:-1)
    at org.apache.xerces.parsers.XMLParser.parse (null:-1)
    at org.apache.xerces.parsers.XML11Configuration.parse (null:-1)
    at org.apache.xerces.parsers.XML11Configuration.parse (null:-1)
    at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl.scanDocument (null:-1)
    at org.apache.xerces.impl.XMLDocumentFragmentScannerImpl$FragmentContentDispatcher.dispatch (null:-1)
    at org.apache.xerces.impl.XMLNSDocumentScannerImpl.scanStartElement (null:-1)
    at org.apache.xerces.parsers.AbstractSAXParser.startElement (null:-1)
    at org.apache.axis.encoding.DeserializationContext.startElement (DeserializationContext.java:1035)
    at org.apache.axis.message.SOAPFaultDetailsBuilder.onStartChild (SOAPFaultDetailsBuilder.java:157)
    at org.apache.axis.encoding.DeserializationContext.getDeserializerForType (DeserializationContext.java:547)
    at org.apache.axis.encoding.DeserializationContext.getDeserializer (DeserializationContext.java:464)
    at org.apache.axis.encoding.ser.BaseDeserializerFactory.getDeserializerAs (BaseDeserializerFactory.java:84)
    at org.apache.axis.encoding.ser.BaseDeserializerFactory.getSpecialized (BaseDeserializerFactory.java:154)
    at java.lang.reflect.Method.invoke (null:-1)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke (null:-1)
    at sun.reflect.NativeMethodAccessorImpl.invoke (null:-1)
    at sun.reflect.NativeMethodAccessorImpl.invoke0 (null:-2)
    at com.salesforce.soap.partner.fault.UnexpectedErrorFault.getDeserializer (UnexpectedErrorFault.java:83)
    at org.apache.axis.encoding.ser.BeanDeserializer.<init> (BeanDeserializer.java:90)
    at org.apache.axis.encoding.ser.BeanDeserializer.<init> (BeanDeserializer.java:104)
    at java.lang.Class.newInstance (null:-1)
    at java.lang.Class.newInstance0 (null:-1)
    at java.lang.reflect.Constructor.newInstance (null:-1)
    at sun.reflect.DelegatingConstructorAccessorImpl.newInstance (null:-1)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance (null:-1)
    at sun.reflect.NativeConstructorAccessorImpl.newInstance0 (null:-2)
    org.pentaho.di.trans.steps.salesforceinput.SalesforceConnection.query(SalesforceConnection.java:348)
    org.pentaho.di.trans.steps.salesforceinput.SalesforceInput.processRow(SalesforceInput.java:72)
    org.pentaho.di.trans.step.RunThread.run(RunThread.java:40)
    java.lang.Thread.run(Unknown Source)

  2. #2

    Default

    Hi Divam,

    I have seen similar issues, but not as regularly as you. It may be related to your security token, and trusted IP ranges.

    Does the IP that you connect to salesforce from change at all? If so, add security token supplied by salesforce to the end of your password.

    Also, try and add your IP address/range as Trusted Networks in Salesforce.

    This m

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