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Thread: error during the autentication - reset password

  1. #1

    Default error during the autentication - reset password

    I'm using Penthao 3.8.0 version configured by my supplier. When I try to connect with user Joe (or Tiffany..) I could not connect because password doesn't match with the normal password I found in documentation.
    I only can connect with a user/password my supplier gave me but I really don't understand where I can modify it or adding new users or resetting new password.
    Could you please help me?
    Thanks Irene

  2. #2
    Join Date
    Mar 2011


    You can try and go to the administration console usually located at url:8099
    And try and login with that user and password and hope it works...
    if that doesn't work you will have to contact your supplier


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